The Job, Day 2:

So I punch in for my 6:15 shift and my trainer is nowhere to be found. Sometime after the scheduled in-time she’s on the floor but not yet changed into uniform. She’s busy venting about the boyfriend. She proceeds to tell me it’s an awful day for me to be working with her because she’s not in a good mood, not in the mood for it, and they have a party so I won’t even learn anything. Well she was right about me not learning anything.

In retrospect maybe I did learn something. Let’s review:
• My trainer speaks Italian (because she lived there), some French and a little German so she likes to talk to foreigners to practice.
• My trainer is an awesome beverage sales person, if she says so herself.
• My trainer doesn’t follow most of the rules – but I should. Whatever those rules happen to be; I wouldn’t know because she and her partner actually exhibited very few of the standard protocols.
• My trainer used to manage there.
• My trainer can eat bread all night there but apparently eating butter with that bread is a fire-able offense.
• The chef is a yeller.
• The manager is a greasy haired slovenly dressed woman who also likes to yell.
• We’re not supposed to leave a tray on the tray jack; that’s one of the MOD’s pet peeves. I learned that when she snapped at me, otherwise known as the first time she talked to me.
• My co-workers are nice but are both LAZY and sloppy.
• Latin dishwashers are all the same – everywhere.
• I hate my job.

Truthfully, it took everything in me to not walk out. It was simply the most unprofessional rag-tag bullshit I’ve experienced in decades. It is the worst training program I’ve ever gone through. The “team” does whatever they want whenever they want to and unless you are un-liked it’s mostly tolerated. I will likely be un-liked by the cool kids because I didn’t hit it off with my trainer. She’s nice but if she put even as much energy into actually training me as she put into telling me how badly she did train me (“but I swear, I’m usually a really good trainer; I used to be the training manager here.”) I might have actually learned something. The bad experience was not reserved just for today; it was not just a fluke.

Yesterday, I personally witnessed 14 customers walk out the door because of the hosts’ attitude. They couldn’t be bothered to invite them in to the bar for a drink while they waited for the table. The standard response was “it’ll be 30 minutes for a table,” when really it was more like 10 – tables just needed to be reset. I haven’t seen one real professional there in any capacity. Every pork chop was burned (the chime was totally blackened presumably because it was too much work to cover the bone with a little foil), every plate had slop and finger prints all over it. The asparagus was sprayed with baking spray and what the menu merchandised as “wood fire grilled” is totally gas; the sauces were squiggled from a squeeze bottle, and every single plate presentation was circa 1980 – at best. Menus were dirty, the staff was greasy, decorative shit on the wall were broken, and the kitchen was filthy.